Case Study: FSWC
A friendly family company, Based in Bideford, serving surrounding areas in North Devon. With over 25 years experience.
Wardrobe Style: Sliders & Simply Perfect. Natural Kendal Oak with Gunmetal sliders.
We at FSWC have a great working relationship with Profile Mirror Wardrobes.
It’s good to have a supplier that will work closely with us and have the same goals in mind. Our quality and customer satisfaction is only possible if all of our suppliers can deliver what our customers request. Over the years we have grown as companies together striving for customer satisfaction.
The more we push the boundaries of design for our own customers the greater the pressure it is on our suppliers. Having a close working relationship with Profile Mirror Wardrobes helps us to be able to communicate with them on particularly intricate designs and very specific ideas.
We as a company are able to work with very basic and cost-effective jobs up to extremely high end and intricate projects.
Whenever an issue has arisen it is always dealt with very quickly and easily and more often than not our customers at retail point are unaware that a fault or issue has happened in the first place. This is due to Profiles customer care and service as they value our business as much as we value their service and attention to our needs.
Value for money is important in any form of business and there are cheaper alternatives out there but sometimes things are cheap for a reason. Material costs have risen sharply recently and this does make for a more expensive product for our customers but the quality and service is worth much more than the overall cost and gives peace of mind not only to us, but our customers and the end-users of the products.
We at FSWC have a great working relationship with Profile Mirror Wardrobes.
It’s good to have a supplier that will work closely with us and have the same goals in mind. Our quality and customer satisfaction is only possible if all of our suppliers can deliver what our customers request. Over the years we have grown as companies together striving for customer satisfaction.
The more we push the boundaries of design for our own customers the greater the pressure it is on our suppliers. Having a close working relationship with Profile Mirror Wardrobes helps us to be able to communicate with them on particularly intricate designs and very specific ideas. We as a company are able to work with very basic and cost-effective jobs up to extremely high end and intricate projects.
Whenever an issue has arisen it is always dealt with very quickly and easily and more often than not our customers at retail point are unaware that a fault or issue has happened in the first place. This is due to Profiles customer care and service as they value our business as much as we value their service and attention to our needs.
Value for money is important in any form of business and there are cheaper alternatives out there but sometimes things are cheap for a reason. Material costs have risen sharply recently and this does make for a more expensive product for our customers but the quality and service is worth much more than the overall cost and gives peace of mind not only to us, but our customers and the end-users of the products.
